We guarantee that you will receive approval letter by email within 24 - 48 working hours for normal service. If you would like to cancel your request on our system, please inform us by email before 1 working hour after completed procedure on our website.
Any cancellation after 1 working hour or after your application sent to Vietnam Immigration Department is not accepted and no refund will be given for this case.
We will refund for denied applications by Vietnam Immigration Department and cancelled applications by applicants in appropriate time as below: